Media Coverage


Dispute Assist's work on banking matters has been featured on television and radio programs such as:

The ABC's - 7:30 Report:

"Whistleblower claims widespread loan fraud"

See the media report where Dispute Assists, Mr Bruce Ford says "Responsible lending is pretty much an oxymoron at the moment. We're seeing dodgy valuations, fabricated loan applications, fabricated incomes, fabricated asset and liability statements. It's across the board."

The ABC's - 7:30 Report:

Bruce Ford interviewed by the 7:30 report"NAB accused of unconscionable conduct".

See the media report where Dispute Assists, Mr Bruce Ford says the National Australia Bank "has been prosecuted four times previously. This is the fifth time now that the bank is under scrutiny" for "unconscionable conduct"

Click here and select Broadband to view the video of the story.

The ABC's - 7:30 Report:

Dispute Assist featured on ABC's 7:30 Report The Commonwealth Bank of Australia's internal investigation acknowledged "the bank could  be facing rather large and embarrassing claims of fraud".

See the media report where Dispute Assists, Mr Bruce Ford says "Staff were actually instructed to make up the numbers on loan applications and use fictitious amount on loan applications and omit liabilities on the balance sheets of the application."

Click here
and select Broadband to view the video of the story.

See related stories:  ABC AM Radio and ABC News.

The ABC's - 7:30 Report:

Bruce Ford featured on ABC's 7:30 Report Dispute Assists, Mr Bruce Ford's email to then Minister Ian Macdonald office reveals that his office "was advised five years ago that Grant Edmonds had been the subject of an internal Commonwealth Bank investigation into fraudulent conduct at the bank."

The program reveals that "Edmonds is a man described in parliament as a crook."

Click here and select Broadband to view the video of the story.

See related stories: Sydney Morning Herald.

NSW Legislative Council - Hansard:

The investigation into the Commonwealth Bank's employee Mr Edmonds "uncovered evidence that Mr Edmonds approved risky loans and found that he was complicit in the use of fake company seals, had forged signatures, and had opened accounts in fictitious names" and "Five years ago consumer advocate Bruce Ford informed Mr Macdonald's office of Mr Edmonds' fraudulent activities."

Click here to see the hansard excerpt.

The ABC's - Law Report

See the media report where Dispute Assists, Mr Bruce Ford says "The dispute resolution processes provided by the banks are seriously lacking. It has a number of failures in that banks simply a) are not offering it as they should in accordance with the industry code, or b) even in circumstances where it does get provided, the bank is not acting fair and reasonably throughout that process."

Click here to view the transcript.

Channel 9 - A Current Affair

A current affair interview on shadow ledgersDispute Assists, Mr Bruce Ford was instrumental in forcing a Senate Inquiry into the Commonwealth Bank of Australia.

Senator Stephen Conroy said:  "...it would have made it much harder to get the Commonwealth Bank to put up their hand, admit they
were wrong... It's only because of the publicity that this received and Mr Ford's determination to see this issue through."

The ABC's - 4 Corners - Andrew Fowler

(Journalist): "In the following months, Ford and Murray [of Dispute Assist] discovered a publicly little-known bank practice know as "shadow ledgers…"

Wendy Murray interviewed on 4 cornersBruce Ford interviewed in 'Party Tricks'

Others

Additional radio and TV programs Bruce Ford has been featured in include;

  • Channel 7 - Today Tonight
  • The ABC's - 7:30 Report
  • The ABC's - Life Matters
  • The ABC's - Country Hour

Dispute Assists, Mr Bruce Ford has also received coverage of his efforts promoting transparent Banking in newspapers such as The Sydney Morning Herald, The Sunday Herald, The Australian Newspaper, The Financial Review, The Melbourne Age, Canberra Times, the Courier Mail and Money Magazine to name a few.

Dispute Assists, Mr Bruce Ford was also instrumental in forcing a Senate Inquiry into the Commonwealth Bank of Australia, that was attended by the Australian Tax Office, the Australian Competition and Consumer Commission (ACCC) and others. The Senate Committee acknowledged Bruce's work and the findings of the Inquiry generated changes to the Code of Banking Practice for all banks regarding the issuance of bank statements to their customers. In addition details of his work are noted in the Australian Banking Industry Ombudsman Bulletins to all banks and his submissions are referred to in the law reference book, Banking Law in Australia. Bruce Ford has also provided extensive research and case studies to the ACCC and the Australian Securities and Investment Commission - (ASIC) along with the Australian Prudential Regulation Authority - (APRA).


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