Resolving Bank Disputes for Over 15 Years

NAB accused of unconscionable conduct

See the media report where Dispute Assists, Mr Bruce Ford says the National Australia Bank "has been prosecuted four times previously. This is the fifth time now that the bank is under scrutiny" for "unconscionable conduct" Click here and select Broadband to view the video of the story. If you…

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Ombudsman Bank Complaints – exposed preparing inaccurate file notes

Ombudsman Bank Complaints - Ombudsman exposed preparing inaccurate file notes. Dispute Assist exposed the Financial Ombudsman Service for preparing inaccurate file notes. See ABC 7.30 Report's story titled "Calls for Financial Ombudsman to be disbanded after discovery of inaccurate file notes": http://www.abc.net.au/7.30/content/2015/s4426428.htm#  or read transcript below. How can anyone trust…

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Whistleblower claims widespread loan fraud

"Whistleblower claims widespread loan fraud".  See the media report where Dispute Assists, Mr Bruce Ford says "Responsible lending is pretty much an oxymoron at the moment. We're seeing dodgy valuations, fabricated loan applications, fabricated incomes, fabricated asset and liability statements. It's across the board." If you need help with a…

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Abbattoir Collapse Leaves Town Devastated

Dispute Assists, Mr Bruce Ford's email to then Minister Ian Macdonald office reveals that his office "was advised five years ago that Grant Edmonds had been the subject of an internal Commonwealth Bank investigation into fraudulent conduct at the bank." The program reveals that "Edmonds is a man described in…

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Investigation into the CBA

The Commonwealth Bank of Australia's internal investigation acknowledged "the bank could be facing rather large and embarrassing claims of fraud". See the media report where Dispute Assists, Mr Bruce Ford says "Staff were actually instructed to make up the numbers on loan applications and use fictitious amount on loan applications and…

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The ABC’s – 4 Corners – Party Tricks

(Journalist): "In the following months, Ford and Murray [of Dispute Assist] discovered a publicly little-known bank practice know as "shadow ledgers…" Click here to read full transcript If you need help with a bank dispute, give us a call and Take The Next Step to resolving your dispute today  

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Review of the Financial System

Review of Financial System – Dispute Assist Can Help with your bank dispute

For those who want to read the Government appointed panels interim report into "Review of the Financial System External Dispute Resolution and complaints framework" - click on the link below: A summary of some of the recommendations are as follows: A single scheme to replace FOS and CIO, to be…

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The services ombudsman

The Ombudsman Services – Dispute Assist can Help

The Ombudsman Services - Government Review of the Financial System EDR Read the Financial Reviews story below about the Governments Interim Report into review of EDR system recommending to roll the existing ombudsman schemes into one in preference to creating a tribunal as suggested by the Prime Minister:   Ian…

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Complaints about Banks – Dispute Assist can Help you with your Bank Complaint

Complaints about Banks - the Government's bank inquiry recommends that a Banking and Financial Sector Tribunal be set up by July 1, 2017. See the latest from the Sydney Morning Herald: Banks, consumer groups critical of bank inquiry recommendations By: Georgia Wilkins It was supposed to be Prime Minister Malcolm Turnbull's…

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Problem Bank – Bad practices may have contributed to the systemic failures

Problem Bank - Charging for services not provided and bad practices may have contributed to the systemic failures, read the full story or click on the link below:   ASIC report highlights a deep cultural problem in Australia's Banks by The Conversation In it’s latest report, the Australian Securities &…

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Services Ombudsman

Services Ombudsman – Can the public trust FOS

Services ombudsman - Can the public trust the Financial Ombudsman Service asks Dispute Assist? Claims of misconduct have led to the Government reviewing FOS and other schemes. Nick Xenophon calls for FOS to be disbanded entirely and to replace it with a government body. Read the full story or click…

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Services Ombudsman

Financial Services Ombudsman Australia

Financial Services Ombudsman Australia - See Senators asking questions to ASIC about Dispute Assists submission to a parliamentary inquiry that the Financial Ombudsman Service made misleading file notes and who investigates the Financial Ombudsman Service in cases such as this.  The answer - apparently the Financial Ombudsman service investigates itself!!!!!…

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Review of the Financial System

Bank Problem

Bank Problem - Read the Impairment of Customer Loans Report from the Parliamentary Joint Committee on Corporations and Financial Services, and see Philip Ruddock comments just click on the links below: http://www.aph.gov.au/Parliamentary_Business/Committees/Joint/Corporations_and_Financial_Services/customer_loans/Report Ian Narev, CBA/Bankwest unconscionable: The Hon. Philip Ruddock MP 5th May 2016 https://www.youtube.com/watch?v=YZMSwNAlSFM&sns=em If you have a bank…

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Services Ombudsman

Ombudsman Bank Complaints

Ombudsman Bank Complaints - Government issues terms and reference for inquiry into EDR, read the story by Cut+Paste below: Review of External dispute resolution and complaints scheme By Cut+ Paste August 8, 2016 The terms of reference for the independent review into the financial system’s external dispute resolution and complaints…

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Review of the Financial System

Problems in Banking

Problems in Banking - Read In Daily's story below where PM says hauling the banks before the Economics Committee will give them cause to reflect and Bill Shorten described PM's proposal as a "joke". Problems in Banking - “Grumpy” politicians will put pressure on banks: PM Malcolm Turnbull concedes he…

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Review of the Financial System

Who to complain to about banks – Dispute Assist can help!

Who to complain to about banks - Dispute Assist can help, Take The Next Step to resolving your dispute today Read the story below about mortgage brokers advising clients to lie about their incomes in order to get "dodgy" loan applications approved by banks. Banking industry defends home loan standards…

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Bank Complaint – scandals and rip-offs

Bank Complaint - A string of scandals and rip-offs in the financial sector has led to the Government placing a levy on banks and increasing ASIC's surveillance powers to crack down on financial misconduct. See the link below or read the story here: Big banks to foot bill for ASIC…

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Bank Problem – ANZ reveals home loan fraud

Bank Problem - ANZ internal lenders defraud or misrepresent clients for $2.6 million. Click on the link below or read the story by Sarah Danckert here: ANZ reveals home loan fraud issue in inquiry submission ANZ has compensated nine clients, who were defrauded or given misrepresentations by internal employees, to the…

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Ombudsman Finance – preparing inaccurate file notes

Ombudsman Finance - preparing inaccurate file notes Following Dispute Assist exposing the Financial Ombudsman Service for preparing inaccurate file notes on ABC 7.30 Report, The Drum follows up on the story reporting that FOS "has failed to explain why a senior official in a quasi-judicial role would make file notes…

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Finance Ombudsman Service – preparing inaccurate file notes

Finance Ombudsman Service - preparing inaccurate file notes Following Dispute Assist exposing the Financial Ombudsman Service for preparing inaccurate file notes on ABC 7.30 Report, the Shanghai Daily picks up the story: http://www.shanghaidaily.com/AustraliaPlus/Calls-for-Financial-Ombudsman-Service-to-be-disbanded-over-credibility-issues/shdaily.shtml Independent Senator Nick Xenophon is calling for the Financial Ombudsman Service (FOS) to be disbanded and replaced…

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Ombudsman Finance – Ombudsman under fire

Ombudsman Finance - Ombudsman under fire. Following Dispute Assist exposing the Financial Ombudsman Service for preparing inaccurate file notes on ABC 7.30 Report, Politicians are demanding change. Listen to AM Radio story "Financial Ombudsman Service under fire as Politicians demand change": http://mpegmedia.abc.net.au/news/audio/am/201603/20160317-rnam02-fos.mp3 "Politicians are calling for the bank-backed dispute service…

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Services Ombudsman

Ombudsman for Financial Services

Ombudsman for Financial Services. Dispute Assist exposed the Financial Ombudsman Service for preparing inaccurate file notes. See ABC Online story "Calls for Financial Ombudsman Service to be disbanded over issues in Goldie Marketing court case" See story at http://www.abc.net.au/news/2016-03-16/calls-for-financial-ombudsman-service-to-be-disbanded/7250894 or read below: Independent Senator Nick Xenophon is calling for the…

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Bank Complaints – Mortgage bubble in Australia

Bank Complaints - Australia is likely to have an increase in bank complaints if the mortgage bubble in Australia bursts. See 60 Minutes story 'Home Groans' here https://www.9now.com.au/60-minutes 60 Minutes reports that investment expert, Jonathan Tepper, who predicted the mortgage bubble burst in Ireland and the USA says he has…

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Financial Ombudsmans Service – alarming divergence in FOS file notes – ASIC asked to explain

The ASIC has been asked to explain the alarming divergence in the Financial Ombudsmans Service file notes, to read Senator Xenophon's questions to ASIC and ASIC's reply, go to 92-96 in the link or see the questions below: http://www.aph.gov.au/Parliamentary_Business/Senate_Estimates/economicsctte/estimates/sup1516/Treasury/index Senate Economics Legislation Committee ANSWERS TO QUESTIONS ON NOTICE Treasury Portfolio…

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